1. HOSPITAL ADMINISTRATION
  2. Unit I
  3. Hospital as a system: Definition of hospital – classification of hospitals – Organization of hospital – Inpatient and outpatient department, Accident and Emergency services, Lab Services, Radiology and Imaging Services, Blood bank services, Sterilization, Operations theatres, Intensive care units, Nursing services, Tele Medicine and Medical Tourism – changing role of hospitals – role of hospital administrator – Ward Management – hospital as system – hospital & community.
  4. Unit II
  5. Introduction to Hospital Services, Meaning and significance of patient care – role of administration in patient care, Role of health service manager in each department admission to the Hospital – Unit preparation, Admission procedure discharge from the hospital – Tyres, Discharge, procedure role and responsibilities of health service managers in Admission and Discharge, Records and reports – Types and issues, common legal and ethical problems, negligence, malpractice, defamation of character.
  6. Unit III
  7. Concept of project management – concept of project – categories of projects – projects life cycle phase – project management concepts – tools and techniques for project management (SWOT, Log frame, PERT, CPM…etc.) – tools and techniques for program evaluation.
  8. Unit IV
  9. Total Quality Management framework – Dimensions of Quality in Medical services and patient satisfaction – Principles and Philosophies of Quality Management: Overview of the contributions of Walter Shewhart, Deming & Juran and others – Concepts of quality circle – Japanese 5S Principles and 8D Methodology Dimensions of Quality – Quality assurance – A Model Defining Quality – Measuring Quality – Six Sigma – Quality assessment : Concept and tools – Improving Quality – Institutionalizing Quality assessment.
  10. Unit V
  11. Foundations in health and safety management – HAI – Fire hazards – Radiological hazards – Emergency Management – OHSMS Adoption and Performance measurement – Outsourcing of Support Services.
  12. Reference Books
  13. 1. Hospitals, Facilities Planning and Management – G.D. Kunders
  14. 2. Management process in Health care – S. Srinivasan
  15. 3. Management principles for health professionals – G.L Joan
  16. 4. Hospital department profiles – Gold Berry AJ
  17. 5. Designing for Total Quality in Health Care – G.D. Kunders
  18. 6. Managing for Quality and Performance Excellence – James R. Evans
  19. 7. Fundamental principles of OH&S – ILO Online
  20. 8. Occupational Health & Safety Management Systems – Crown Content (Online)
  21. 9. Medical Records: Organization and Management – Mogli G.D
  22. 10. The Law of Health Care Administrations – Stuart Showalter
  23. 11. Health care delivery systems – S. Goel
  24. 12. Health Policies and programmes – S. Goel
  25. 13. Handbook of Bio –Medical Engineering – Jacob Kline
  26. 14. Maintenance Planning and Control – Antony Kelly
  27. 15. Foundations of Basic Nursing – Lois White

DrGRDCS, MSW, 2007 - 2009

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